Nonprofit Learning Point
7501 Boulders View Drive, Suite 101
Richmond, VA 23225 |
Frequently Asked Questions for Online Registration SystemFor general program FAQ's click here. How do I create a new user account? What courses do you currently offer? How do I register for a course? Which methods of payment do you accept online? What is the cancellation policy if I am unable to attend? What do I do if I've lost my password? How can I find out what courses I'm registered in? How do I create a new user account?In order to register for courses online, you must have an account with Nonprofit Learning Point. Creating an account gives you online access to enroll in courses, view your registration history, change your address and more.You can go to our Sign up page to create a new account. Note: you must have an email address to set up an account with us. The email address cannot be assigned to another user in our system. If the email address is assigned to another user, you will be notified and given the opportunity to enter a new email address. What courses do you currently offer?Select one of the Lookup Courses links (in the left navigation bar) to see the list of courses we currently offer.How do I register for a course?To register for a course:
The Wait page will be displayed to you while the system is waiting for credit card approval. DO NOT move away from this page (click your Back button, select another URL, etc.) until the process is completed. If you do, the approval process is aborted and you WILL NOT be enrolled in the course. Which methods of payment do you accept online?We accept VISA, MasterCard, AMEX, and DiscoverWhat is the cancellation policy if I am unable to attend?Nonprofit Learning Point no longer offers refunds unless a class is cancelled. If you are unable to attend a class, someone from your organization is welcome to take your seat if you notify the office at least 48 hours before the class starts. We do not offer credits in exchange for a refund.What do I do if I've lost my password?You can send a request for your password to be sent to your email address on our Lookup Password page.How can I find out what courses I'm registered in?To see a list of courses in which you are enrolled, visit the Registration History page then click the appropriate button:
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