Certificate in Workplace Communication

Encompasses three courses: Conflict Management, Negotiation: Get What You Want, and Using Personality Profiles for Better Work Performance.

Good communication in the workplace is more important than ever and critical to your career advancement and success. Come get a comprehensive and intensive preparation with skills and techniques you can put to use on Monday morning. Take back a workable conflict management model, along with successful and practical conflict management strategies. Then work with a pro to learn how to improve your negotiation skills for a win-win outcome, including helping others to get what they want, so you get what you want. Finally, find out more about yourself and others using personality profiles for better work performance. You will be learning from some of our more popular instructors, and taking away new how-to skills that work.


Registration Deadline: Registration for this course is open five days after the initial start date. You can participate in this online course offered in partnership with LERN any time of day or evening. The online classroom is open 24 hours a day, 7 days a week. There are no live real-time requirements or meetings. You decide when you participate. However, for the best learning, participants should log into the course on 2-3 different days of the week.
Cancellation/Refund Policy: VCU Continuing and Professional Education offers this class/certificate in partnership with LERN. Therefore, you may cancel your registration up until you receive your login and password from LERN and receive a full refund minus any credit card processing fees. Cancellations must be received via email at ocpe@vcu.edu
In the unlikely event that this program is cancelled or postponed due to insufficient enrollments or unforeseen circumstances, the university will fully refund registration fees, but cannot be held responsible for any other expenses, including change or cancellation charges to include but not limited to airlines, hotels, travel agencies, or other organizations.
Online courses offered with the Learning Resources Network (LERN) continue to run, as scheduled during inclement weather. If there are changes to meeting status, you will receive an email at the address you provided upon registration informing you of the cancelation.
*exempt-this offering is ineligible for waiver use
Student/Participant Conduct:
Participants are subject to all university policies applicable to students, unless a specific university or VCU Continuing and Professional Education policy explicitly states otherwise. University policies governing students are available at https://vcu.public.doctract.com including:
Student Code of Conduct
Honor System and Standards of Academic Conduct
Preventing and Responding to Discrimination
Title IX Sexual Harassment Policy-Interim
Sex-Based Misconduct Policy-Interim
For Academic Accommodations, please visit https://ocpe.vcu.edu/courses/policies.html#accommodations
Courses in this package
Collaborative Management (July 1-26, 2024) $198.33
Conflict Management (June 3-28, 2024) $198.33
Using Personality Profiles for Better Work Performance (August 5-30, 2024) $198.34

Total cost: $ 595.00

There are still openings remaining at this time.

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