Certificate in Workplace Communication
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Print- Conflict Management – Master techniques to resolve workplace disputes effectively.
- Management in the 21st Century – Develop leadership and teamwork strategies for success.
- Using Personality Profiles for Better Work Performance – Understand different behavioral styles to improve communication and engagement.
Effective communication is essential for career success and plays a crucial role in teamwork, leadership, and workplace productivity. This certificate program provides hands-on training to help you develop conflict resolution, negotiation, and collaborative communication skills that you can apply immediately.
In this certificate, you will gain practical conflict management strategies to navigate workplace challenges with confidence, along with collaborative management techniques designed to enhance teamwork and strengthen leadership. You will also explore personality profiling insights that can improve communication, increase understanding among colleagues, and boost overall performance.
Certificate Learning Outcomes
- Master conflict resolution techniques for professional settings
- Enhance collaboration and teamwork for greater productivity
- Strengthen negotiation skills to create win-win situations
- Improve workplace relationships using personality profiling
- Managers and supervisors looking to improve leadership and communication
- HR professionals responsible for employee relations and team management
- Team leaders seeking better collaboration and engagement strategies
- Anyone interested in enhancing their professional communication skills
Registration Deadline: Participants can register up to 5 days after the course begins.
Course Access: Offered in partnership with LERN. Log in 24/7—no live meetings.
Course Format: Weekly units include readings, audio-slide lectures, self-quizzes, and discussion forums.
Tips for Success: Log in 2–3 times a week and contribute 2–3 thoughtful posts per unit for the best experience.
Recognized Credentials: Earn nationally recognized CEUs from the Learning Resources Network (LERN), a 501(c)(3) nonprofit association—perfect for meeting professional development goals or licensure requirements.
Cancellation/Refund Policy: VCU Continuing and Professional Education offers this class/certificate in partnership with LERN. Therefore, you may cancel your registration up until you receive your login and password from LERN and receive a full refund minus any credit card processing fees. Cancellations must be received via email at ocpe@vcu.edu
In the unlikely event that this program is cancelled or postponed due to insufficient enrollments or unforeseen circumstances, the university will fully refund registration fees, but cannot be held responsible for any other expenses, including change or cancellation charges to include but not limited to airlines, hotels, travel agencies, or other organizations.
Online courses offered with the Learning Resources Network (LERN) continue to run, as scheduled during inclement weather. If there are changes to meeting status, you will receive an email at the address you provided upon registration informing you of the cancelation.
*exempt-this offering is ineligible for waiver use
Student/Participant Conduct:
Participants are subject to all university policies applicable to students, unless a specific university or VCU Continuing and Professional Education policy explicitly states otherwise. University policies governing students are available at https://vcu.public.doctract.com including:
Student Code of Conduct
Honor System and Standards of Academic Conduct
Preventing and Responding to Discrimination
Title IX Sexual Harassment Policy-Interim
Sex-Based Misconduct Policy-Interim
For Academic Accommodations, please visit https://ocpe.vcu.edu/courses/policies.html#accommodations
There are still openings remaining at this time.